COLLECTIONS UPDATE: September 16, 2026
Thank You for Your Patience! We want to keep residents informed that our collections team continues to work through recent challenges. Equipment issues are being steadily resolved as parts begin to arrive. Our collections team remains dedicated and determined to completing all outstanding rural collection routes. Crews are working hard to restore regular service levels […]
September 4, 2026 Collections Update:
Claystone is currently managing temporary staffing shortages and routine truck maintenance. The good news is that collection services are continuing, and we have a truck operating today! As staff return, we expect to have a collection truck in Tofield to complete the remaining collections as soon as possible. We truly appreciate your patience, understanding, and […]
August 25, 2026 Rural Collection Delays
Due to staffing shortages and required truck maintenance, some rural waste collections are currently experiencing delays. Our team is working diligently to restore regular service as quickly as possible and minimize disruption to residents. We sincerely appreciate your patience, understanding, and support while we work through these temporary challenges and we thank you for your […]
Service Update for Route 2 Residents!
We would like to inform residents that Route 2 collections, which began this week, are currently running behind schedule. This delay is due to our collections team continuing to catch up following recent staff shortages, truck maintenance issues, and challenging weather conditions. Our team is working diligently to restore collection schedules as quickly and safely […]
July 15, 2026
Collections Notice Update We understand the inconvenience caused by the current collection delays and appreciate your continued patience. Our Collections team is currently addressing bins that were not tipped last week and are working hard to complete outstanding pickups. Please know that the delays are due to the historical high water volumes, temporary staffing shortages […]
July 6-11, 2026
Collection Notice!! Due to current staffing shortages, rural collections on Route 1 may experience delays this week. We appreciate your patience and understanding and, we thank you for your continued support.
June 22, 2026
Due to ongoing rainfall, waste collection on rural routes could be delayed. If we are unable to collect your bin on your scheduled day, we will return to missed areas as soon as conditions improve. To assist us in tracking missed bins, please use our online missed tip form. If your bin is getting full, […]
Collection delays due to road conditions
Due to recent heavy rainfall, some rural roads are unsafe for our collection trucks. Our crews will continue servicing routes where conditions allow, but only when it is safe to do so and without risking damage to our vehicles. With more rain expected over the next few days, road conditions may continue to affect service. […]
Rural Route 1 Collections Delay
June 1, 2026 – due to heavy rains, rural route 1 collections will be delayed. Our crews are collecting what they can, but it may take a couple of days to get caught up.
Tofield Transfer Station closed April 18
Due to a staffing issue, the Tofield Transfer Station will be closed on Saturday, April 18, 2026. It will resume regular operating hours on Wednesday, April 22. We apologize for any inconvenience. The Lindbrook Transfer Station and the Ryley Transfer Station located at the landfill will be open on Saturday.
